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FREQUENTLY ASKED QUESTIONS

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ARTWORK + ORDERING

Can I get a custom quote for more than 100 metal cards? 

 

Absolutely! Custom quotes and/or consultations for more than 100 custom metal business cards are managed directly rather than online. If you'd like to get a custom quote for 100+ metal cards or arrange a consultation with one of our media experts, please complete the Online Quote Request Form or you can email us directly at artwork@missionmediaagency.nz      

 

Can you help me choose the best metal cards for my needs? 

 

Sure! Firstly though, be sure to have a look through our Custom Metal Business Card Shop Range profiling 400+ different card designs that we already have available.

 

Then if you still aren't certain or would like a different design completely, please take a moment to complete our Custom Artwork Design + 3 Samples and we’ll arrange for one of our media experts to help you directly. 

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Can you etch lettering on the front and back of my cards?

Certainly ! We can etch and also engrave (deeper) logos, patterns, drawings and text on either side of your custom metal business card.

Can you make my custom metal business card any shape or size?

 

Yes! If you've reviewed the Card Size/Shape Options that are available as standard and none of these fit with what you would like, be assured that as long as you stay within a 12"x12 area, you can let your imagination run wild with size + shape.

 

Essentially ... if you can dream it, chances are we can produce it ! 

Do I have to pay to see the custom design artwork mockups?

 

Our biggest priority is maintaining the very best service for all clients. Over the years, we have learned from experience that for us to maintain the highest level of service, we do require that you confirm Custom Artwork Design + 3 Samples prior to us starting any custom artwork.

Then our team to work with you directly to create a unique metal business acrd artwork design with your brand, details and preferences.

 

All of our artwork + design services have a 100% satisfaction guarantee and all our media experts are exceptionally skilled in this form of media design.

 

We will work with you to create an exceptional custom metal business card that you are excited about and absolutely love ... and importantly we will only move forward with actual manufacturing upon your approval.

Once your custom artwork design has been confirmed, before we can proceed to manufacturing you must confirm you order and then process full payment.

I already have a paper card design I like. Can you make a similar but improved metal version?

 

If you have a normal paper business card, and want a custom metal business card that looks similar or exactly the same, please be sure to upload photo of the front + back of your card and specify this preference when you submit the artwork request form.

 

What are the guidelines - requirements if I want to have my own designer create the artwork?

Any orders that are submitted that include external custom artwork for their custom metal business card design ... must be in vector file format and strictly follow the required design guidelines. 

 

Please see our Design Guidelines PDF for more details and template files.

 

What if I don’t have artwork, can you help?

The cost of producing the required custom mockups + final vector artwork for all metal business card orders is included in the all-inclusive rate of each card. 

 

Once you've submitted your order you'll be assigned one of our media design experts who will work with you directly to create a mockup card design based upon your brand, details, design preferences and ideas.

 

This service includes up to three (3) artwork changes, complete with a PDF proof for each round.

 

You will receive the first proof within 1-3 days from your order (during business week). Our media design experts can take your current logo design and/ or any artwork you might have and then create a custom metal business card design for your review + feedback.

 

When initially completing the Custom Artwork Design + 3 Samples be sure to upload a photo (front+back)  – even a cell phone photo of your current card + graphics files you may have, so our media design experts can create a card design that elevates your brand to the next level.

 

If you don’t have a current brand design, you can simply let us know in the artwork comments box what you’re looking for in terms of style and message.

 

When you receive the PDF Mockup for your custom artwork, you can note any changes you’d like, or confirm the artwork.

 

We won’t take your cards to production until you are 100% happy with the artwork design and have received the 3 samples by courier. 

What if I don’t like the artwork you provide?

 

If for some reason you don’t like the initial proof of your artwork, we will work with you on your artwork until you are completely happy – that is our first promise.

 

Our second promise is that when you have your cards and hand them out, you will become a customer for life.

 

Unlike other competitors, we have an entire team of in-house media-design experts at our offices in Auckland, New Zealand.  

 

So if you need our help we’re literally a phone call, message or email away.

 

PS : We’re friendly we promise 🙂

 

Will I see a proof of my card before production?

 

Absolutely all orders – regardless of print-ready artwork or not – receive a digital proof that will be emailed to you promptly after ordering. 

 

We won’t take your cards to production until you are 100% happy with the mockup artwork. 

 

GENERAL   

Can you travel through airport security with these cards?

 

No problem. There has never been an issue traveling with metal business cards, and you will remove them from your pocket like all other items, while passing through the security checkpoint.

 

Do you have a wholesale / reseller program?

 

We certainly do. Our Wholesale program was designed to offer your clients our high quality, custom made metal products, all for wholesale pricing.

 

This program includes:     

 

•    Easy Ordering Process     

•    Attractive Wholesale Pricing     

•    Dedicated Premier Support     

•    Digital Proofing Process

 

If you are interested in becoming an officially licensed reseller of our custom metal business cards, please email us directly at helpdesk@missionmediaagency.nz

 

Why are metal cards more expensive than paper cards?

 

Metal business cards are a completely different manufacturing process than printing. Your cards are made from 100% Genuine 304 Stainless Steel .5mm thick, and chemically-etched with your custom artwork.

 

For this process, we must:

      

                       

.1 )     Produce custom vector artwork for you.                             

.2 )     Create a custom ‘film-tool’ to make your cards.                         

.3 )     Prep the stainless steel sheets for etching.
                         

.4 )     Etch your cards in a series of acid-based solutions.                         

.5 )     Add-on features require additional card processes.                         

.6 )     Individually inspect and prepare each card for delivery.

 

Initially, Custom Metal Business Cards may be more expensive than paper cards, but the return on investment for handing someone a Metal Business Card is so much more than a paper card.

 

It’s 100% guaranteed that you can hand out thousands of paper cards over the course of your career and never receive the same reaction that you would from handing out 100 Custom Metal Business Cards.

 

In fact, many of our clients have told us that their Custom Metal Business Cards alone is what landed their largest revenue business clients!

 

This is a quality over quantity situation.

 

Regardless of closing the deal or not, your Custom Metal Business Cards will strike up conversation and the prospect will end up keeping your business card, often for years in his or her wallet. People just don’t throw away metal like they would with a paper card.

 

Not only will they will hold onto your card, but they’ll probably even show it to others because it’s so unique and eye-catching. Here at Mission Media Agency NZ, we offer the high quality, Custom Metal Business Cards you need to instantly stand out and make that lasting impression.

 

Furthermore showing that you care enough to represent yourself with a quality product will result in your clients having the reassurance that you will invest in them as well.

 

Simply put, paper cards are a waste of money because people don’t keep them – they don’t stand out, and they don’t make the impact you need to make valuable connections.

 

If clients don’t keep your card, they won’t remember you.

 

Standing out in business is the biggest priority and will give you an edge over your competition. Don’t make the mistake of handing out flimsy, cheap, paper cards that do no justice for you as a professional. Invest in Metal Business Cards today, you won’t regret it, and over the years, so will your budget.

 

SHIPPING

 

Is shipping Free in New Zealand ?

 

It used to be free but starting in 2022, there is a nominal freight charge added at checkout depending on your location.

 

Is priority production and delivery available?

 

If you require priority shipping, please be sure to include this when you complete the initial Custom Quote Request Form.

 

One of our media team can call you to to discuss and confirm the best priority options that would suit your timeframes. Due to the complexity of manufacturing custom metal business cards and our high quality standards, production generally takes approximately three weeks.

 

In order to provide the highest quality metal business cards around, we must hold this timeline.

 

Will we get a preview before they are done and shipped?

 

Every client who places an order for Custom Metal Business Cards with Mission Media Agency will receive a digital proof (front+back) that will be emailed to you within 1-3 days after ordering.

 

We won’t take your cards to production until you are 100% happy with the design.

 

Can you ship internationally?

 

We are happy to ship any order internationally!  Pricing will depend on the country, courier and weight of your package.

 

We will provide you with freight options and you may choose which option is best for you.  

 

You will also be responsible for any additional taxes charged on the package in customs.

FURTHER QUESTIONS

If you have any further queries at all regarding your Custom Metal Business Card Order, please be sure to message us directly so we can confirm your query directly here at Mission Media Agency by emailing : helpdesk@missionmediaagency.nz

TALK WITH US DIRECTLY FOR MORE INFORMATION + ASSISTANCE

CONTACT US

helpdesk@missionmediaagency.nz

Auckland, New Zealand, 0626

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TELL US

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